Lange Service Center
Return Instructions;
1. Click on “Return Form” at right and print return form.
2. Complete all requested information on repair form. Please print clearly.
3. Pack product carefully to avoid damage. A sturdy box is recommended.
Ship unit prepaid in a way it can be traced (i.e.UPS or insured mail).
4. Include all parts of the caliper for a complete check of the unit.
5. Most manufacturer warranties cover defects for 1 year from the date of purchase.
Damage caused by misuse, improper or unauthorized repair is not covered.
6. Ship postage prepaid to the service center listed here:
Creative Health Products
SERVICE CENTER
7621 East Joy Road
Ann Arbor, MI 48105
800-287-5901 (phone)
734-996-4650 (fax)
Repair Charge:
Basic repair, lubrication and calibration: $60.00
Replacement parts if needed, are an additional charge.
Shipping and handling : Shipping rates are for packages weighing up to 3 pounds.
Additional charges will be applied for packages over 3 pound.
Standard shipping: $9.00 Ground UPS
Alternate shipping: $6.50 USPS Priority Mail*
East of the Mississippi River West of the Mississippi River
$16.50 2nd day air UPS $23.00 2nd day air UPS
$40.00 Overnight UPS $48.00 Overnight UPS
· Contiguous U.S. shipping charges. Call for shipping to Alaska, Hawaii or outside the US.
· Service center is not responsible for items lost in transit for uninsured shipments.
If you have any questions please contact our Service Department, Monday – Friday from 9:00 a.m. – 4:30 p.m. EST.
800-287-5901 www.langeservicecenter.com
If you are local – call us at 800-287-5901 or 734-996-5900, 9:00 a.m. – 4:30 p.m. for directions.